In-home tech assistance for North Whatcom CountyTech help that comes to your door.
Patient help with computers, phones, Wi-Fi, printers, and scam-prevention, from Ferndale all the way over to Glacier. No trip fees, no jargon, and the same friendly face every time!
Personal tech support
Tech support for seniors, families, and anyone who wants a patient hand
Most people call me for one of these three things. Not sure which fits? Call and describe it in your own words.
Fix what stopped working
Computer help at your kitchen table
Slow computers, frozen screens, pop-ups, and problems you cannot quite name. I come to your home anywhere in North Whatcom County, find the cause, and fix it at your pace. You get a written note of what we did before I leave.
See details and pricesSet up something new
New phones, tablets, and computers
A new device should feel like a gift. I set it up, sign you in, move your photos and contacts over, and connect it to your printer and Wi-Fi. Then I show you the few things you will use every day.
See details and pricesStay safe from scams
Scam recovery and prevention
A strange call, a scary pop-up, or money sent to the wrong person. I help you lock down your email and accounts, reset passwords, file reports, and leave a written summary your family can read too.
See details and pricesWhat I help with
If it plugs in, connects, or sends you a strange message, I can probably help.
Stuck on something? Call a neighbor.
The first 15 minutes on the phone are free, and sometimes that is all it takes.
Service area
Tech help across North Whatcom County
People furthest from Bellingham typically wait the longest and pay the most for services. I live and volunteer in Whatcom County, so there are no travel fees whether you live in Ferndale or Glacier.
Reviews
What neighbors say
“Very knowledgeable. Very helpful. Very kind.”
Had a visit?
Your reviews help other neighbors who are looking for tech assistance. It would take just a minute, and I (and your neighbors) would be grateful for it!
How it works
How a visit works
You call or text
Tell me what is going on. The first 15 minutes are free.
I come to you
Price agreed before I start, and I ask before adding anything.
You keep a written note
What we did, what to watch for, and how to reach me.
For families
The Neighbor Plan
Your own tech person on call. Two home visits a year, unlimited phone help, priority scheduling, and $25 off any extra visit. A lot of families in Seattle and Vancouver set this up for a parent up here.
a month
or $150 for the whole year
Your local tech
Hi, I'm Jonny.
I have experience working in IT support, I am finishing a degree in operations management, and I have spent years volunteering around North Whatcom County, including tech support at the Lynden Community Center. I started Good Neighbor Tech because the people furthest from town are often out of the service area and absorb the biggest bills.
I sit beside you, go at your pace, and write down what we did before I leave. Nobody gets made to feel silly for asking any questions.
Community
Neighbor Service Projects
Each month, a volunteer project for a Neighbor, Neighborhood, or Community in Whatcom County. Right now I'm asking the community what's needed most. Share your ideas and see where you can help.