Tech help services and prices

Here are all of the costs upfront. Travel is included and all pricing is transparent before service starts. I always ask before extending services or adding ANY additional service.

$15 off, every visit

For seniors and people with disabilities. No paperwork, and no extra-time charges for the first 90 minutes. Take the time you need.

Worried about cost?

If pricing looks intimidating to you, please don't hesitate to contact me via email at goodneighbortechllc@gmail.com and I will see what I can do. You may also qualify for a very low-cost computer through C4PIN.

Something stopped working

Slow, frozen, or acting strange. I come to you and fix it at your pace.

  • In-home visit, first hourAny problem, anywhere from Ferndale to Glacier. Travel included.$85
  • Each extra half hourI always ask before going past the first hour.$35
  • Virus cleanup and tune-upPop-ups, junk programs, and slowness removed, updates installed.$110

Wi-Fi and printers

Dropping signal, lost passwords, printers that refuse.

  • Wi-Fi and printer fixInternet, router, and printer set up or repaired, and the password written down for you.$95

New devices and backups

Getting a new phone, tablet, or computer working like the old one, with nothing lost.

  • New computer, phone, or tablet setupAccounts, email, printer, and your photos moved over.$120
  • Backup setupYour photos and files saved automatically, and tested.$75

Scams and safety

A strange call, a scary pop-up, or money sent to someone you should not have trusted.

  • Scam recovery and account lockdownPasswords reset, bank and email secured, reports filed, and a written summary for your family.$95

Help without a visit

Quick questions and small fixes, talked through step by step. I never connect to your device.

  • Phone help, first 15 minutesA lot of problems get solved right here.Free
  • Phone help after thatPer half hour, only if you choose to keep going.$45

Ongoing and business help

For households that want a tech person on call, and for local organizations.

  • The Neighbor PlanTwo home visits a year, unlimited phone help, priority scheduling, and $25 off extra visits. Or $150 a year.$15 a month
  • Small business, church, or farmNonprofits $75 an hour.$95 an hour

Card, cash, or check. Parts, like a new router or backup drive, are listed separately on your receipt.

Not sure which one you need?

Call or text and describe what is going on. I will tell you which service fits and what it will cost before anything starts.

Call or text 701-885-4311Email me